Shipping Information
Welcome to the Shipping Information page for Hempire State Smoke Shop!
We are committed to providing you with the best possible shipping experience. Here is everything you need to know about our shipping process and where we deliver our products.
Shipping Carrier
We proudly use USPS (United States Postal Service) to ship all our products. USPS offers reliable and timely delivery services, ensuring that your orders arrive safely and promptly.
Shipping Areas
At this time, we ship to the lower 48 United States. Unfortunately, we do not ship to Alaska, Hawaii, U.S. territories, or international addresses.
Shipping Process
- Order Processing: Once you place an order, our team will begin processing it immediately. Orders are typically processed within 1-2 business days.
- Shipping Confirmation: You will receive a shipping confirmation email with tracking information as soon as your order has been dispatched. This email will allow you to track your package until it arrives at your doorstep.
- Delivery Time: Delivery times may vary depending on your location. Typically, orders will arrive within 3-7 business days after they have been shipped. Please note that delivery times may be affected by holidays and other unforeseen events.
- Shipping Costs: We offer a flat rate shipping cost of $4.95 for all orders, regardless of size or weight.
Important Information
- P.O. Boxes: We do ship to P.O. Box addresses using USPS.
- Address Accuracy: Please ensure that your shipping address is complete and accurate to avoid any delays in delivery.
- Customer Support: If you have any questions or concerns about your order, please don’t hesitate to contact our customer support team. We are here to help and ensure your satisfaction with every purchase.
Contact Us
If you have any questions about our shipping policy or need further assistance, please reach out to us at:
Hempire State Smoke Shop | 2340 Lyell Ave, Rochester, NY 14606 | hempiregates@gmail.com | 585-222-4367
Thank you for choosing Hempire State Smoke Shop! We look forward to serving you and ensuring that your orders arrive quickly and safely.